In recent years, the telecommunications industry has exploded with new technologies. We are no longer dependent on a single monopolistic company to provide telephone service to our premise, but have options that included competitive telephone companies, fiberoptic communications and VoIP.
VoIP stands for Voice over Internet Protocol. Basically what it means is that instead of your telephone company having to go to the expense of stringing and maintaining wires to your office, a VoIP provider simply piggy backs on your already present Internet connection. The cost savings for these companies are staggering, and they can provide these savings directly to their customers.
There are two categories of VoIP providers:
SIP (Session Initiation Protocol) Trunk providers offer virtual telephone lines carried over the Internet and connects directly into your telephone system with the same kind of connection your computer uses to connect to the Internet. With SIP trunks you can enjoy the same features you are familiar with on traditional phone systems, while adding the possibility of direct telephone numbers to each station, simple off-premise transfers and the ability to re-route your phone lines to alternate sites in times of natural disasters with the click of a mouse. You get all these features and more at a fraction of the cost of traditional analog phone lines.
You can subscribe for SIP Trunk service whether your phone system is physically housed in your office, if you have a virtual telephone server or if you house it in a central data center.
Hosted phone services take this capability one step further. No longer do you need to have a telephone system in your closet, but your telephone company can house your telephone system in the cloud. You are capable of purchasing your own phone or leasing them from your phone company, so that when the technology changes, you can easily upgrade to the latest services with no out of pocket expense.
This type of service is perfect for smaller offices or offices with a large quantity of smaller sites that need to both share telecommunications resources and collaborate with each other.
Call Southern Cross Communications today for a free VoIP Network Evaluation to determine what kind of service you can expect from either of these two kinds of VoIP providers. We have a large variety of providers to choose from, based on your business needs and will be happy to discuss how you can save on your monthly phone bill. VoIP can have a significant impact on your bottom line and really get your employees and customers to say “Wow!”